This Privacy Policy explains how ParlourBD (“we”, “us”, “our”) collects, uses, and safeguards information when you visit our website or use the ParlourBD mobile applications. ParlourBD is an independent beauty parlour discovery directory for Bangladesh. We help users find verified salons by district, city, area, and service. We do not provide intermediate booking, payments, or in-app checkout.
1. Who We Are
The platform is operated from Bangladesh. For general and privacy inquiries, email: privacy@velvetglowbd.com. For copyright and editorial complaints, email: copyright@velvetglowbd.com.
2. Information We Collect
Depending on your interaction with the website or mobile app, we may collect:
- Account Data: Name, email address, phone number, encrypted password hash, and user role when registering an owner account or submitting business listings.
- Business Listings: Salon name, physical street address, map coordinates, telephone numbers, WhatsApp numbers, social media links, operating hours, service menus, prices, and salon gallery photos uploaded by owners.
- Geolocation Data: If enabled on mobile, we collect approximate or precise GPS coordinates solely while the app is active to locate nearby parlours. We never track your location in the background. Location is optional; you can browse by district or area without location permissions.
- Reviews and Ratings: Reviewer name, star rating, feedback text, IP address, and browser timestamp. User reviews undergo editorial approval before public display.
- Technical Usage Data: IP address, browser type, operating system, pages visited, search queries, and referring URLs required for server security and bot mitigation.
- App Push Tokens: Firebase Cloud Messaging (FCM) tokens if you opt in to receive directory updates.
3. How We Use Your Information
- To provide, operate, and maintain the beauty parlour search and discovery directory.
- To facilitate direct communication between users and listed salons via phone, WhatsApp, or map links.
- To moderate submitted photos, reviews, and reports to prevent spam, duplicate content, or inappropriate material.
- To deliver relevant directory suggestions and service category listings.
- To display relevant advertisements via Google AdSense and authorized advertising partners.
- To monitor platform health, prevent fraud, and enforce our Terms of Service.
4. Advertising and Google AdSense Disclosures
We work with third-party advertising partners, notably Google AdSense, to serve advertisements when you visit our website:
- Third-Party Cookies & Ad Serving: Third-party vendors, including Google, use cookies (such as DoubleClick cookies) to serve ads based on a user's prior visits to this website or other websites on the Internet.
- Personalized Advertising: Google's use of advertising cookies enables it and its partners to serve ads to our visitors based on their visit to our sites and/or other sites on the Internet.
- Opting Out of Personalized Ads: Users may opt out of personalized advertising by visiting Google Ads Settings.
- Third-Party Vendor Choices: Alternatively, you can opt out of a third-party vendor's use of cookies for personalized advertising by visiting the Network Advertising Initiative / Digital Advertising Alliance consumer choice page at www.aboutads.info/choices or YourAdChoices.
- Google Partner Technologies: To understand how Google uses data when you use partner websites, please review Google's official policy: How Google uses information from sites or apps that use our services.
Mobile App Advertising: The Android app utilizes Google Mobile Ads (GMA SDK) for banner and rewarded ad units. Where required by law (such as the EEA, UK, and Switzerland), we present a Google User Messaging Platform (UMP) consent dialog. Users can adjust their ad preferences in the mobile app at any time.
5. Cookies and Web Beacons
Our website utilizes essential session cookies (login, CSRF protection, language preference) and performance/advertising cookies. Google Analytics and Google AdSense use cookies and web beacons to analyze web traffic and deliver tailored ads. You can control or block cookies through your browser settings. For detailed information, see our Cookies Policy.
6. Third-Party Processors
We integrate trusted third-party providers for specific functional services:
- Maps & Geocoding: OpenStreetMap / Leaflet, and Google Maps API where configured.
- Analytics: Google Analytics 4 (anonymized IP telemetry).
- Ad Serving: Google AdSense (web) and Google AdMob (mobile app).
- Notifications: Google Firebase Cloud Messaging (FCM).
7. Data Retention and Security
Account data and parlour listings are maintained for as long as the listing remains active. We utilize HTTPS encryption, salted password hashing, and role-based administrative access controls. While we follow recognized web security standards, no method of electronic storage or transmission is 100% impenetrable.
8. Children's Privacy
ParlourBD is a general directory designed for adult consumers and business owners. We do not knowingly collect personal identifiable information from children under 13. If you believe a child has provided data on our site, please contact us and we will promptly delete it.
9. Your Privacy Rights
You have the right to request access, correction, or deletion of your personal data. Business owners can update or remove their listings at any time through the Owner Dashboard or via delete-account.php. For assistance, reach us at privacy@velvetglowbd.com.
10. Updates to This Policy
We may update this Privacy Policy periodically. Any revisions will be reflected on this page with an updated date. Continued use of ParlourBD after changes constitutes acceptance of the revised policy.
11. Contact Information
Privacy Inquiries: privacy@velvetglowbd.com
Copyright Complaints: copyright@velvetglowbd.com
Related Legal Pages: Terms of Service · Cookies Policy · Listing & Review Policy · Copyright Policy.
